Privacy Policy

Last updated: 17.06.2026

As required under gambling regulations, Online Casino FoxSlots is obligated to process player data as part of delivering gaming services and everything that comes with them. This policy walks through what personal data we collect, why we use it, how it’s protected, and what rights you hold over it.

This policy isn’t static — we may revise it periodically. We’ll try to flag major updates, but checking back yourself now and then is worth doing.

What We Collect

• Registration details and anything else you submit through the site or by email — name, date of birth, email, phone number.
• Records of your correspondence with us, whether by site, email, chat, or other channels.
• Your full transaction history across the Player Account.
• Login data — traffic patterns, IP location, browser and device details, weblogs, and activity logs.
• Verification documents we request — passport scans, payment slips, bank statements — for account checks, deposits, withdrawals, or anti-fraud purposes.
• Responses to any surveys or assessments you choose to take part in.

How We Use It

• Delivering the gaming services and features you access.
• Handling bets, transactions, and payment processing.
• Running customer support and account management.
• Powering AI-assisted chat support — accessing tickets, retrieving profiles, analyzing conversations, and generating support responses, under our legitimate interest in improving that service.
• Verifying identity and meeting regulatory checks.
• Sending promotional offers, from us or (with your consent) our partners.
• Meeting AML and counter-terrorism financing obligations.
• Spotting and stopping fraud, terms abuse, money laundering, or other irregular activity through monitoring.
• Studying trends via optional market research and surveys.
• Running aggregated, anonymized analysis to improve our services.

Marketing

Unless you’ve opted out, we may email or text you about products, promotions, and services — including those from business partners like game providers. Opting out is available in your account settings or by emailing [email protected]. Note that accepting a prize or winnings means consenting to your name or nickname being used in promotional material, without extra compensation, except where local law says otherwise.

Where the Data Comes From

We only collect personal data with your knowledge — either directly submitted or generated automatically through your use of the service. Some data may also come from third parties like fraud-prevention vendors, or from providers who support our technical operations, transaction processing, and game content. Where those vendors hold your information, we apply the same protections described in this policy, and our agreements with them require it.

Who Sees It

Your data may be shared within our corporate group — parent companies, their parents, subsidiaries — and with business partners under formal agreements. Internally, access is limited to staff whose roles require it: AML officers, payments and anti-fraud analysts, support agents, retention teams, and VIP managers, all bound by confidentiality agreements under applicable data protection law.

Third-Party Disclosure

We don’t sell or rent your data. We may disclose it when:

• Required by law, regulation, subpoena, or warrant.
• Needed to meet obligations to licensing or regulatory bodies.
• Necessary to protect our safety, a player’s safety, or someone else’s — including fraud investigations or government requests.
• Our marketing providers need it to do their job.
• Any other legitimate third-party need arises.

We use third parties for hosting, marketing, analytics, AI-assisted support (Anthropic, Gemini, OpenAI), site improvement, and email newsletters — each transfer handled in line with applicable data protection law. Social features like share/like buttons run on the relevant platform’s own privacy policy, not ours. If the company is acquired, merged, or restructured, your data may transfer as part of that — we’ll notify you by email beforehand. Links to external sites in our content aren’t covered by this policy; check their own terms separately.

How Long We Keep It

Either you or we can close your Player Account at any time. After closure, data is retained as long as legally required — mainly to support inquiries from authorities into financial records, fraud, money laundering, or other investigations. Anonymized derivatives may also be kept to improve content and marketing, without any automated decision-making involved. Under AML rules, registration and account data must be retained for a minimum of five years from your last transaction or account closure.

Keeping Your Data Secure

We’re bound by strict legal requirements around handling your personal information and take that seriously. Account access requires your unique ID and password, and two-factor authentication is available as an added layer of protection. Keeping your login details confidential and away from others is your responsibility.

Cookies

Visiting the site triggers automatic collection of browser, IP, and referral data — sometimes alongside our platform partners, who may share general demographic or usage data with us. This isn’t used to identify you personally without your added consent.

• Required cookies — keep core site functions and member-area access working.
• Functional cookies — remember settings like session, language, or region for a smoother experience.
• Advertising cookies — measure marketing effectiveness and track registrations from ad campaigns; we don’t share personal details like your name or email through these, though your visit data may be combined with other data our partners hold under their own policies.

Other third-party providers may also set cookies to support services like activity tracking and campaign measurement. Most browsers accept cookies by default; you can block or delete them through your browser settings, though doing so may limit parts of the site.